Terms of Use

1. Acceptance of these terms

By creating an account or using Citizen, you agree to these Terms of Use and to our Privacy Policy. If you don't agree, please don't use Citizen.

2. What Citizen is

Citizen is an informational utility that helps you understand your elected representatives' voting records and how those records compare to the issues you say you care about. Citizen is not affiliated with, endorsed by, or sponsored by any political party, candidate, campaign, or elected official. Your alignment score is a descriptive measurement, not a recommendation on how to vote, and should never be treated as one.

3. Eligibility

You must be 18 years of age or older, and a US citizen or lawful permanent resident, to create a personalized account. You must provide your actual residential address so we can accurately identify your representatives; providing false address information to manipulate your district assignment violates these terms.

4. AI-generated content

Some content in Citizen — bill summaries, issue classifications, score explanations — is generated or assisted by AI models. This content is clearly labeled wherever it appears (see our methodology for how). AI-generated content may contain errors, and you should verify anything important against official government or legislative sources before relying on it.

5. Your account

You're responsible for the phone number and device associated with your account. If you believe your account has been accessed without your permission, contact us immediately at support@citizenscorecard.com.

6. Subscriptions — Citizen Pro

Citizen Pro is an auto-renewing subscription. Each subscription is billed and managed on the platform where it was bought — in your Apple ID account settings for a purchase made in the iOS app, and on this website for a purchase made here, where payment is processed by Stripe. The price that applies to your subscription is shown before you buy. There is no free trial.

For a purchase made through the App Store:

• Payment will be charged to your Apple ID account at confirmation of purchase.
• Your subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period.
• Your account will be charged for renewal within 24 hours prior to the end of the current period, at the price you agreed to.
• You can manage your subscription and turn off auto-renewal any time in your Apple ID account settings, after purchase.
• No cancellation of the current subscription is allowed during the active subscription period; however, you may choose not to renew.
• Any unused portion of a free trial period, if one is ever offered, will be forfeited when you purchase a subscription.

7. Acceptable use

You agree to use Citizen only for lawful, personal purposes. You agree not to: scrape, crawl, or use automated tools to extract data from Citizen; resell, republish, or commercially redistribute Citizen's scorecard data or bill classifications without our prior written permission; attempt to reverse-engineer or circumvent Citizen's subscription or authentication systems; or use Citizen to harass, target, or campaign against any individual, including elected officials.

8. Intellectual property

Citizen's design, scoring methodology, software, and branding are the property of Citizen Scorecard LLC. Bill text and legislative data are sourced from public government records and third-party providers (see Data Sources) and remain subject to those sources' own terms where applicable.

Copyright complaints (DMCA): If you believe content on Citizen infringes your copyright, send a notice to support@citizenscorecard.com including a description of the work, the location of the allegedly infringing material, and your contact information. We will respond in accordance with the Digital Millennium Copyright Act.

9. Disclaimers

Citizen is provided "as is." We work to keep bill data, voting records, and alignment scores accurate and current, but we do not guarantee completeness or accuracy, and legislative data can change or be corrected after publication. Alignment scores are not voting instructions and should not be your sole basis for any voting decision.

10. Limitation of liability

To the fullest extent permitted by law, Citizen Scorecard LLC will not be liable for any indirect, incidental, or consequential damages arising from your use of Citizen, including reliance on any score, classification, or AI-generated content.

11. Governing law

These terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.

12. Termination

You may delete your account at any time. We may suspend or terminate accounts that violate these terms, including attempts to manipulate district resolution, automated scraping, or abusive behavior toward our support team.

13. Changes to these terms

We may update these terms from time to time. Material changes will be reflected in an updated version number below, and where required, you'll be asked to acknowledge the update before continuing to use Citizen.

14. Contact

Questions about these terms: support@citizenscorecard.com